Privacy Policy

Compliance

In processing personal data, we will comply with relevant legislation in force from time to time in Singapore. We may change this policy from time to time by updating this policy as we improve our service to you and as relevant Data Protection legislation comes into force. Your personal information will continue to be held in accordance with our policy as it develops. We will not reduce your rights under this policy without your explicit consent.

Age Limit

Please be aware that this website is not for use or registration of those aged 16 years or younger.

Likely Processing

We gather data on four groups,

• the non-registered viewer of our website in which our services are described (“Viewer”),
• our Producers registering in order to sell beats
• our Customers registering to purchase beats either as producers from our beat store or as customers purchasing from our marketplace
• individuals registering to use other services such as posting comments on Airbit.com (“Registrants”).
• Where you are merely a Viewer we will normally only gather data indirectly but might also do so directly if you i) request further information from use ii) engage with us on social media as examples.
• Where you are our Producers, Customers or other Registrants we will gather data indirectly and directly.

Lawful Basis

We are required to process your personal data in a lawful, fair and transparent manner.

Consent – where you are a Viewer you will be accepting our cookie policy in order to continue to view how our services operate. We detail below the extent of indirect use of data which is anonymized and is not designed to identify you individually.

Contract – where you are inquiring about entering into a contract with us in, where you are a Viewer sending us inquiries, or during the process of registering with us, we process data necessary to answer your inquiry and process your account in order to provide you with the services. Our service may include being in contact with you as follow up even after your initial question has been answered, to maintain your registration with us including carrying out verification checks on in accordance with our use agreement.

Legitimate Activities – where we are required to store information for legal purposes, for example where you have been a Producer, Customer or Registrant for contractual purposes as above, we do so as part of our legitimate activities as a lawful business.

Cookies

You can choose to accept or decline cookies from our website.

A cookie is a small file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser on your device when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies help us provide you with a better website by tailoring the website operations to your needs and to respond to you as an individual user such as identifying which pages you find useful and which you do not.

Such a cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us, however do note that personal information that you do share with us may be linked to the information stored in and obtained from cookies.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and does not identify you individually.

Merely by browsing our website, Airbit.com tracks your use so that we can offer you a better user experience relating to your navigation habits. This helps us analyze data about social media traffic and improve Airbit.com in order to tailor it to the needs of our customers.

Google Analytics

Our website uses Google Analytics, an analysis service by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics allows us to analyze the use of our website application usage.

The information about your visit collected by Google Analytics is usually transferred to a Google server in the USA and saved there. Google will use the information collected on behalf of the application operator to evaluate the users' use of the application, to compile reports about the users' activities within this application, and to provide further services for the application operator related to the use of the application.

We will not gather any personally identifiable information about you through Google Analytics. You can find more information about what data can be collected via Google Mobile App Analytics at support.google.com/analytics/bin/answer.py?hl=en&answer=2568871

We also use Sparkpost, an email delivery service, to send marketing emails and alerts about our Platform operations. This service uses cookies to send relevant information to you, depending on your usage. You can view the privacy policy of this service provider at sendgrid.com/policies/privacy.

By using the website, the user explicitly consents that his or her information is collected via Google Analytics.

What we might collect

Airbit.com collects the following types of information.

• identification of your past and current use of Airbit.com
• tracking our registered members who are logged in to ensure that our website remains useful for them (Woopra)
• technical information from your device to enable it to interact with our system
• information about your visits including page response time, pages visited, methods of browsing and similar

Risk and Personal Data

Please note that sending information over the internet is not completely secure and we cannot guarantee the security of your data while it is in transit. Any data you send is at your own risk. Please do not include sensitive personal data sent over the internet.

What we might collect

• name
• contact information including postal address, email address and telephone contact details depending on the service you are requesting demographic information such as location
• other information relevant to your musical tastes, price preferences
• whether you are interested in buying or selling beats
• interest in customer surveys and/or offers

Compilation of Data

In order for the music preferences search function on Airbit.com to operate, it is essential that we hold onto and connect data together to identify you and your preferences. This will include location data, your name and similar information, demographic information or price options.

Testimonials

We would be delighted if you would provide us with testimonials of your great experiences with us. We will review these before placing them on our marketing literature including our website and will only use your first name or an assumed name if you so wish. Should you wish for your testimonial to be removed please let us know using the contact details provided below.

Customer Experiences

We may also keep data to record the appreciation shown by a customer and their experiences. This is for internal purposes to enable us to check that we continue to provide an excellent service. If the record is initiated by us then we will anonymize it, using only first names.

Storage

The information we hold about you may be stored outside the European Economic Area in order to process your data.

We hold your data securely. In normal circumstances anonymous data is held for a maximum of 48 months in the absence of further explicit consent from you.

Anonymous Tracking

We collect anonymous data for the following and similar purposes:

• to Customize Airbit.com according to your preferences and tastes
• to improve how we display information on our products and services on our website for your benefit and in keeping with your device
• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Initial Response

We require your personal information to make our initial response that you have asked for.

Information Requests: we will take your name and address to accurately send to you our latest sales information.

Transactional messages: we use a third party system for sending transactional email messages such as order confirmations etc.

Further Processing

Once information is received by us through your registration with us it is stored centrally. We then use your contact details and other information relevant to your registration in order for use to be in contact with you and supply our services to you.

The personal information enables us:

• to operate the Airbit.com customer service and respond to your inquiry
• for internal record keeping, to manage up your inquiry at times convenient to you.
• Your registration data will be held by us for as long as you remain registered with us plus 6 years.

Supplying your data to third parties

Where we must share your data for the purposes of providing you with the services you have requested we will use reasonable endeavors to put in place contractual and practical systems to protect your personal information securely. Further we will notify them of any preferences you have indicated concerning use of your personal data.

Future Marketing

• depending on your consent we may periodically use your contact details to send you promotional emails or texts about new products, special offers or other information which we think you may find interesting using the contact details which you have provided
• depending on your consent to contact you, using your contact details, for market research purposes
• depending on your consent, supply of your contact details to third parties for use with related marketing messages

Your contact information for future marketing including our regular mailings will be stored centrally with our third party mailing provider, GetResponse.

Request for Deletion of information

If you have provided your consent to receive future marketing messages then we will hold this information until you indicate that you no longer wish to receive messages from us.

If you contact us to indicate that you no longer wish to receive messages from us we may store that indication centrally.

Contracts with you

We will use information obtained via our website to finalize contracts with you. Such information will be held in our customer records. Should such data be used to assist in purchases made with you then that information may be held as part of our accounting records held by us for compliance purposes. Only data sufficient for these purposes will be held and this data will be held securely and is kept separately and only for the purposes of tax compliance.

Business Purchase or Sale

Please note that if the business were to be sold or transferred or we were to purchase another business, your data will be transferred with it but only as part of the business as sold or transferred. Your personal information may be disclosed to a prospective buyer or seller of such business.

Linking to other websites

Similarly our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Note also that third party cookies might be downloaded onto your device as a result of your use of this website, for example if you were to send information to or from this website to your social media account your account may require the use of such cookies to enable this transfer to take place. These cookies are not under our control and we disclaim any responsibility for the acts of third party cookies.

Posting Comments & Social Media

Please note that if you choose to post comments on this website or via our social media accounts containing personal data we cannot accept responsibility for the use or misuse of such data by others who have access to such posts and we suggest that you consider carefully before posting any such data. Please note that we may review tracking data generated by social media providers such as Facebook for measuring how useful our social media presence is for you.

Social Media Data Gathering

We employ technology to help us identify when you might have encountered us through social media or to send you targeted marketing messages relating to products we have to offer during your social media experience. The use of this technology does result in our holding your personal contact details and likes and dislikes. We do not categorize this information based on what the law describes as “sensitive personal data”.

We use Facebook Tracking Pixels to assist us in understanding whether our Facebook Ads are targeted to relevant users.

Facebook integration

Airbit.com integrates different connections to the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. They are used to share activities on Facebook and to get Facebook information about Airbit.com users. An overview of Facebook integrations and social plugins can be found here: developers.facebook.com/docs/plugins .

When users enable the Facebook connection in their settings, the Facebook integration establishes a connection between a user's device and the Facebook server. Thereby, Airbit.com receives information about the user.

When users invite friends via Facebook, the Facebook integration establishes a connection between a user's device and the Facebook server. That allows the user to gain information about his or her friends via Airbit.com. Airbit.com as the provider of Airbit.com does not receive any of this information.

When users share their information on Facebook and when they invite friends via Facebook, the Facebook integration establishes a connection between a user's device and the Facebook server. Thereby, the user links information on Airbit.com to his or her Facebook account. That allows Facebook to correlate a user's usage of Airbit.com with the corresponding user's Facebook account. Airbit.com as the provider of Airbit.com does not have any knowledge of the future data usage by Facebook. Users can find more information on that issue in the privacy policy of Facebook at: www.facebook.com/about/privacy.

Users have to actively enable the Facebook connection in their Settings in order to be able to share information on Facebook and invite friends via Facebook. If users do not want Facebook to gain information on their Airbit.com usage or if they don't want Airbit.com to gain information about them via Facebook, they should leave the Facebook integration disabled as it is in the default settings. Once enabled, users can disable the Facebook connection again in their Settings at any time.

By activating the Facebook connection in his or her settings, the user explicitly consents to the information exchange described in this section. Any data arising from the use of Facebook will be located outside the EEA and subject to transmissions between the EEA and elsewhere.

YouTube Integration

Airbit.com uses YouTube’s API Services to enable Airbit users to perform certain services provided by YouTube. By agreeing to the Airbit.com Privacy Policy, you are also agreeing to the Google Privacy Policy. You can review the Google Privacy Policy here. You can update your Google Security Settings here.

Your Rights

Data Protection legislation gives you certain rights to control of your personal data. These are:

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling

Further information on these rights can be obtained from the UK Information Commissioner whose website is at: ico.org.uk 

We fulfill these rights in the ways set out below however we do reserve our right to continue to process your data or refuse your requests as set out in relevant legislation.

Privacy Policy

By detailing the information we gather and process in this Privacy Policy.

Cookies

You can choose to accept or decline cookies from our Website. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and cookies via these links:

• support.google.com/chrome/answer/95647?hl=en  (Chrome);
• support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences  (Firefox);
• support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies  (Internet Explorer);
• support.apple.com/kb/PH21411  (Safari); and
• privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy  (Edge).

However, if you block cookies, you will not be able to use all the features on our Website and will not be able to use our Platform.

Consent

You have control over the information you supply to us whether by:

1. consent gained from your continuing to browse our site, or
2. your explicit consent by completing a contact or registration form, or
3. your explicit consent to further processing to send you ongoing marketing material concerning our services, or
4. by your contacting us about your personal information as described below.

Consent for the direct purpose for which you supply your data will be inferred from the situation in which you give this information. If you choose to withdraw your consent to the processing of your personal information at any time then you should inform us in writing using our contact details below.

Further, once you have registered to use Airbit.com you will be provided with access to a “User Details” page that will allow you to edit your contact details.

Data Requests

You may request details of personal information which we hold about you under the relevant Data Protection legislation in force at the time (a “Data Subject Access Request”). If you would like a copy of the information held about you, please email us.

Data Correction, Complaints & Deletions

If you believe that any information we are processing on you

• is incorrect or incomplete, (perhaps for example because you have seen you name spelt incorrectly or someone else has received a call meant for you) or
• is being mis-used (perhaps for example a company you don’t know has contacted you using information you supplied to us and you didn’t agree to this), or
• should no longer be processed by us (perhaps for example because you no longer wish to be contacted)

then please email us as soon as possible. We will promptly correct or delete any information found to be incorrect or no longer necessary and deal with your complaint. These rights to object are subject to our right to consider whether we are permitted or required to continue the processing in which event we will inform of our reasons.

We ask that if you have any concern you first approach us via our contact email address support@airbit.com. 

Should you wish to take the matter further we ask that you contact us in writing setting out you concerns in detail to enable us to provide you with an effective response.

Lawful Disclosure by Us

Please note that you hereby provide your consent and in any case we may be required to disclose your data to lawful authorities for the prevention of crime or regulatory purposes or a court as such court requires. In some circumstances we may not be permitted to inform you that we have made such a disclosure.

Please note that as we act as an Internet Service Provider dealing in the presentation and sale of copyright material we are under an obligation to ensure that complaints concerning infringement of copyright are followed up. That process may involve processing of your personal data and you hereby accept and agree that we may process your personal data for these purposes.